Listening to End Users Is Essential — Here’s How One Digital Health Startup Used Feedback to Revamp Its Platform
Less than a year after its launch, microbiome profiling startup Jona has already given its user interface a makeover as a result of the user feedback it received. If you’re running a successful consumer- or patient-facing startup, acting on user feedback in a timely manner is “absolutely essential,” said Jona CEO Leo Grady.
